Do you have problems? We'll solve them We like to think our products is easy to use for our customers, but when you have questions we’ll be there for you. Our customer service department is always open.
How long is it going to take you to receive reply? We're trying to reply ASAP, so in most cases it's not going to take longer then few hours for reply. If it's not happening so fast don't worry and don't try to re-submit the same ticket it's only complicating staff work flow. In any case we can sure you that you'll receive reply during 24 hours.
Thanks you very much for your understanding and patience! From our side we'll do everything possible to help you in time.